Optimisation Task: Vrbo - Responding to Reviews - Non Negotiable
Module 12: Reviews, Reputation & Guest Retention
Every review a guest leaves on Vrbo itself should get a reply, because Vrbo listings build traction more slowly and visible, consistent replies show the listing is actively managed. Hosts can only reply to native Vrbo reviews, not reviews imported from elsewhere, and replies are moderated before they appear, so they should be professional, neutral and slightly more formal than on Airbnb.
What this lesson covers
- Why Vrbo replies are non-negotiable
- Two Vrbo rules you must know
- Why it matters strategically
- Drafting for Vrbo
- Tone on Vrbo: two examples
- Quality check before you post
- What we do at Skye’s Beach House
- Your task before moving on
The full lesson is for clients
Clients get every step, the live walkthrough videos and our exact settings and templates from Skye’s Beach House.
Questions people ask
Can I reply to imported reviews on Vrbo?
No. Vrbo can display reviews imported from other sources, but hosts can only reply to reviews left directly on Vrbo.
Are Vrbo review replies moderated?
Yes. Vrbo checks host replies before they are published, so replies should be professional and follow Vrbo's content guidelines.
Should my tone on Vrbo differ from Airbnb?
A slightly more formal tone often suits Vrbo, where many guests are planning family holidays or longer stays and read reviews closely.
Watch a free lesson
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