Communication 9: OwnerRez - Channel Message - Please Leave A Review - {BSOURCE}
Channel Messaging Templates.
Reviews strongly influence how listings rank on Airbnb, Booking.com and Vrbo, so a timely, friendly review request is worth automating. A message shortly after check-out can thank guests, ask them to review the stay on the platform they booked through and invite private feedback if anything was not right. Keep the tone warm and pressure-free, and follow each platform's review policy.
What this lesson covers
- Why reviews matter so much
- What a good request does
- How reviews work on each platform
- Airbnb
- Booking.com
- Vrbo
- Direct bookings
- Why the morning after check-out
- The “no review” tags
- The psychology of a good request
The full lesson is for clients
Clients get every step, the live walkthrough videos and our exact settings and templates from Skye’s Beach House.
Questions people ask
When is the best time to ask an Airbnb guest for a review?
Shortly after check-out, while the stay is still fresh, with a gentle follow-up later if they have not yet left one.
Why are guest reviews so important for short-term rentals?
Reviews affect search ranking and guest trust on booking platforms, so consistent positive reviews help a listing earn more bookings.
Are there rules about asking guests for reviews?
Yes. Airbnb, Booking.com and Vrbo prohibit offering rewards for reviews or pressuring guests about ratings, so requests should be polite and optional.
Watch a free lesson
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▶Free lesson · IntroductionFree Lesson: How We Get Our Airbnb Guests’ Reviews onto Vrbo (OwnerRez)Vrbo won’t import your Airbnb reviews, but it does accept reviews that guests leave on your own OwnerRez review form. Ask every Airbnb guest to review…