Lesson: Your Handyman or Gardener
Module 5: Team, Systems & Operations
Short-term rentals wear out much faster than family homes, and the outside sets the guest's first impression before they reach the door. A handyman covers broad repairs and presentation, a gardener looks after lawns and plants, and the two roles can often be combined on a regular schedule. Electrical, plumbing and gas work must go to licensed trades, and known hazards must be acted on promptly.
What this lesson covers
- Why the outside sets the tone
- The handyman: breadth, not depth
- The gardener: the living parts of your property
- Combining the roles (and when not to)
- Your trades list: who you call for what
- Finding and vetting the right person
- Where to look
- The vetting checklist
- Onboarding: the first visit
- Response times (SLAs): agree them before you need them
The full lesson is for clients
Clients get every step, the live walkthrough videos and our exact settings and templates from Skye’s Beach House.
Questions people ask
Can a handyman do electrical or plumbing work in Australia?
No. Electrical, plumbing and gas work must be done by licensed trades, and some states also require a licence for larger building jobs. Using an unlicensed worker can void your insurance.
How often should an Airbnb garden be maintained?
Often weekly in summer and every few weeks in winter, depending on growth. A tidy exterior that matches the listing photos builds trust before guests even unlock the door.
What is duty of care for an Airbnb host?
Hosts must act on hazards they know about. If a safety issue is reported, fix it or block off the area and record what was done, because a known hazard left unaddressed can amount to negligence.
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