Action: OwnerRez - Custom Field Definitions
Module 10: Guest Communication & Messaging
OwnerRez custom field definitions are placeholders you define once and reuse across guest messages, agreements, listings and team notes. They separate a message's structure from property-specific details like access instructions, Wi-Fi or house manual links, so one template works for every property. Setting them up from the start means adding a new property becomes a quick setup task rather than a rebuild of your messaging.
What this lesson covers
- Start here: How to add a new custom field, and the full list to add
- How to add a new custom field (do this once per field)
- The full list: all 86 custom fields
- Custom Field Definitions – Building Once, Using Everywhere
- Why This Matters Before You Start
- What Custom Field Definitions Actually Do
- How custom fields work behind the scenes
- Single Property vs Multiple Properties (Real-World Example)
- A worked example: two different properties
- Why We Recommend Doing This From the Start
The full lesson is for clients
Clients get every step, the live walkthrough videos and our exact settings and templates from Skye’s Beach House.
Questions people ask
What are custom fields in OwnerRez?
They are reusable placeholders for details that can differ between properties, which OwnerRez fills in automatically when a message or document is sent.
Do I need custom fields if I only have one property?
They are still worth setting up, because they keep templates reusable and save rebuilding your messaging if you add listings or properties later.
What should be a custom field rather than fixed text?
Anything that could ever differ between properties, such as access details or guidebook links, while wording that is always the same can stay in the template.
Watch a free lesson
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