Action: Hostfully - Policies - Direction Instructions
Module 9: The Digital House Guide
The directions section of a digital house manual should help guests feel confident about finding the property without compromising security. It works best when it guides guests in general terms, such as landmarks, parking and the approach to the property, while the full address is sent separately closer to arrival through guest messaging, so sensitive details are not released too early.
What this lesson covers
- 📘 Lesson: Directions to the Property in Your Digital House Manual
- Address Timing: What Guests Receive and When
- What the Directions Section Should Include
- Avoiding Full Addresses Where Possible
- Example of a Well-Written Direction Description
- How This Works With Guest Messaging
- Why This Approach Matters
- Why Good Directions Matter More Than Most Hosts Think
- How the Address Reaches Guests Behind the Scenes
- Writing Directions That Actually Work
The full lesson is for clients
Clients get every step, the live walkthrough videos and our exact settings and templates from Skye’s Beach House.
Questions people ask
When should I send guests the full property address?
Many hosts send the full address shortly before check-in through a direct message, rather than publishing it in a guidebook that can be shared widely.
What should arrival directions include?
Helpful landmarks, which way to approach the property, where to park and where the entrance is, written so guests can follow them easily on arrival.
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