Airbnb Setup & Optimisation Course
🔒 Client lesson

Action: OwnerRez – Guest Instructions

Module 6: OwnerRez - Setting up the Channel Manager

In short

The OwnerRez Guest Instructions section holds your check-in method, directions, Wi-Fi details, house manual summary and check-out tasks, so they reach guests automatically. The key is sequencing: explain when sensitive details such as access codes will arrive rather than including them, and keep check-out tasks light. Check-out tasks only sync to some channels, so other platforms need them in the house manual.

What this lesson covers

  • Why This Action Comes Next
  • The Fields You’ll Be Setting in OwnerRez
  • What each field is for, and where it ends up
  • Check-In Method
  • Directions
  • Wi-Fi & Internet
  • House Manual
  • Check-Out Tasks
  • How the fields and your timed messages work together
  • How each channel handles these fields
🔒

The full lesson is for clients

Clients get every step, the live walkthrough videos and our exact settings and templates from Skye’s Beach House.

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Questions people ask

Should I put lockbox codes in OwnerRez guest instructions?

It is safer not to. Use the instructions to explain when the code will be sent, and deliver the code itself in a timed message closer to arrival.

Do OwnerRez check-out tasks sync to every booking channel?

No. Check-out tasks only sync to some channels, so for other platforms include them in your house manual or listing description.

Watch a free lesson

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