Action: Hostfully - Policies - Check-out Instructions
Module 9: The Digital House Guide
Check-out instructions in a digital house manual exist to set expectations early, so the check-out message guests receive later holds no surprises. They should focus on reasonable behaviour, such as dishes, rubbish and leaving the home tidy, not deep cleaning. Keeping the manual version free of names and access codes makes it safe to share while staying consistent with your actual check-out message.
What this lesson covers
- 📘 Lesson: Check-Out Instructions in Your Digital House Manual
- When Guests Receive Check-Out Messages
- The Role of Check-Out Instructions in the House Manual
- What Check-Out Instructions Should Cover
- Example: Check-Out Instructions (House Manual Version)
- Why This Matters
- Why Departure Day Shapes Your Reviews
- How Check-Out Information Reaches Guests
- Reasonable vs Excessive: Getting the List Right
- Usually reasonable
The full lesson is for clients
Clients get every step, the live walkthrough videos and our exact settings and templates from Skye’s Beach House.
Questions people ask
What should Airbnb check-out instructions include?
They usually cover dishes, rubbish, putting furniture and items back where they belong, and leaving the property in a reasonable condition.
Should guests have to clean before checking out of an Airbnb?
Guests are not expected to deep clean when a professional clean is included, but asking them to leave the home tidy is reasonable and helps cleaners turn it around.
Why put check-out instructions in the house manual as well as a message?
Guests can see what is expected well before departure day, which reduces friction and supports fair handling if issues arise.
Watch a free lesson
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