Airbnb Setup & Optimisation Course
🔒 Client lesson

Communication: OwnerRez - Channel Message - Follow Up Short Term Rental Agreement

Channel Messaging Templates.

In short

If a guest still has not signed the short-term rental agreement after the first request, a short, friendly follow-up usually does the job. It should be brief, link straight to the page where they can complete everything in one place and avoid sounding pushy. Set as an OwnerRez trigger that only sends while the agreement is unsigned, it repeats over the following days and stops once the guest completes it.

What this lesson covers

  • Why the agreement matters
  • Why a gentle follow-up works
  • How the condition works
  • Where it fits in the guest’s journey
  • How this works on each platform
  • Direct bookings
  • Airbnb
  • Booking.com and Vrbo
  • What a good agreement covers
  • Why guests put it off, and how to make it easy
🔒

The full lesson is for clients

Clients get every step, the live walkthrough videos and our exact settings and templates from Skye’s Beach House.

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Questions people ask

How often should I remind guests to sign a rental agreement?

A few short reminders over the days after booking usually works, stopping as soon as the agreement is signed.

Should a rental agreement follow-up be long or short?

Short. The first request explains the details, so the follow-up only needs a polite nudge and the link.

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