Action: Reviews - Airbnb - Removing a review you left a Guest
Module 12: Reviews, Reputation & Guest Retention
Airbnb hosts can ask for a review they wrote about a guest to be removed, but it should only be done for accuracy and fairness, such as when new information changes the picture of the stay or the review was written too early or in frustration. It should never be used as leverage or traded for a guest removing their review, as Airbnb treats that as review manipulation.
What this lesson covers
- Removing a Review You Left for a Guest (Airbnb)
- Why This Matters
- When Removing a Review Is Appropriate
- Case 1: When Guest Experience or Context Changes (High Caution Area)
- The Reality
- Case 2: Reviewing Before Full Information Was Available
- Case 3: Correcting an Emotional or Misaligned Review
- How Airbnb Support Fits Into This Process
- The Bigger Picture: Reviews as a Business Signal
- What Airbnb Lets You Do With a Review You Wrote
The full lesson is for clients
Clients get every step, the live walkthrough videos and our exact settings and templates from Skye’s Beach House.
Questions people ask
Can I delete a review I wrote about an Airbnb guest?
Hosts can request removal of a review they personally wrote through Airbnb support, as long as the request follows Airbnb's review policy.
Can I ask a guest to remove their review in exchange for removing mine?
No. Offering to swap or trade reviews can be treated by Airbnb as review manipulation, which breaches its policies and can put your account at risk.
When does it make sense to remove a guest review?
When it no longer fairly represents the guest, for example because new information came to light after you wrote it.
Watch a free lesson
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