Communication: OwnerRez - Channel Message - Confirmation: STR Agreement Completed
Channel Messaging Templates.
When a guest signs your short-term rental agreement, an automatic thank-you confirms everything was received and reassures them before arrival. In OwnerRez, the same signing event can trigger an internal alert so your team checks the guest's ID and selfie match the booking. This closes the loop for the guest and makes sure verification happens promptly rather than being forgotten.
What this lesson covers
- Why an instant thank-you matters
- Where this message sits in the sequence
- How it works behind the scenes
- One event, two actions
- Why the internal email is the important half
- Channel message, so it reaches platform guests
- What the team checks
- How it differs by platform
- Confirmation: STR Agreement Completed – channel message
- Written steps (follow along with the screenshots)
The full lesson is for clients
Clients get every step, the live walkthrough videos and our exact settings and templates from Skye’s Beach House.
Questions people ask
Should I confirm when a guest signs the rental agreement?
Yes. A quick thank-you reassures the guest that everything has been received and that their booking is on track.
Can OwnerRez alert my team when a rental agreement is signed?
Yes. A trigger on the agreement being signed can send both a guest message and an internal email, for example prompting an ID check.
Watch a free lesson
Free lesson · IntroductionWhy Naming and Identity Shape Guest BehaviourYour Airbnb hosting identity is the name that sits above all your listings, and it becomes your email address. If you might ever own more than one pro…
Free lesson · IntroductionFree Lesson: Airbnb Arbitrage – What It Is, Why Landlords Resist It & the Margin RealityAirbnb arbitrage means leasing a property long-term at a fixed rent, running it as a short-term rental with the landlord’s written permission, and kee…
▶Free lesson · IntroductionFree Lesson: How We Get Our Airbnb Guests’ Reviews onto Vrbo (OwnerRez)Vrbo won’t import your Airbnb reviews, but it does accept reviews that guests leave on your own OwnerRez review form. Ask every Airbnb guest to review…