Airbnb Setup & Optimisation Course
🔒 Client lesson

Lesson: Referring Guests to Another Network Property

Module 14: Exclusive Client Property Sharing

In short

Referring a guest to another trusted host makes sense when you genuinely can't host them, for example when your dates are booked, their group is too big or they need something your property lacks. A good referral is honest and low-pressure: answer their question, offer the alternative as an option, then step back. Guest details should only be passed on with the guest's permission.

What this lesson covers

  • Why a Good Referral Helps Everyone
  • When to Refer
  • When Not to Refer
  • Which Channels You Can Refer Through
  • The Referral Conversation in Three Steps
  • Acknowledge
  • Offer
  • Step back
  • Scripts for Common Situations
  • Wording That Pressures (and What to Say Instead)
🔒

The full lesson is for clients

Clients get every step, the live walkthrough videos and our exact settings and templates from Skye’s Beach House.

Get the full course I’m a client: sign in

Questions people ask

Should I recommend another host when my holiday rental is booked?

If you know and trust another host whose property suits the guest, a referral helps the guest and keeps them booking direct rather than going back to a platform.

Can I share a guest's details with another host?

Only with the guest's permission, and only the minimum needed. The simplest option is to send the guest a link so they contact the host themselves.

Can I refer Airbnb guests to another property in Airbnb messages?

No. Airbnb's off-platform policy doesn't allow off-platform links in messages or encouraging guests to book off Airbnb.

Watch a free lesson

Free lesson · IntroductionWhy Naming and Identity Shape Guest BehaviourYour Airbnb hosting identity is the name that sits above all your listings, and it becomes your email address. If you might ever own more than one pro…Free lesson · IntroductionFree Lesson: Airbnb Arbitrage – What It Is, Why Landlords Resist It & the Margin RealityAirbnb arbitrage means leasing a property long-term at a fixed rent, running it as a short-term rental with the landlord’s written permission, and kee…▶Free lesson · IntroductionFree Lesson: How We Get Our Airbnb Guests’ Reviews onto Vrbo (OwnerRez)Vrbo won’t import your Airbnb reviews, but it does accept reviews that guests leave on your own OwnerRez review form. Ask every Airbnb guest to review…