Action: Hostfully - Policies - House Rules
Module 9: The Digital House Guide
House rules should appear in your digital house manual as well as on the booking platform, because not every channel displays them as clearly as Airbnb does. The manual gives guests from every platform one consistent place to read the rules during their stay. Rules also need more customisation than other sections, since rules that do not match the property are harder to enforce.
What this lesson covers
- 📘 Lesson: House Rules and Why They Live in the House Manual
- Where to Copy the House Rules From (Most Updated Version)
- Why House Rules Need More Customisation Than Other Sections
- Step-by-step: How to See How Airbnb Displays Your House Rules
- Google the listing
- Open the Airbnb listing
- Scroll to “Things to know” / “House rules”
- Why We Don’t Recommend Putting House Rules in the Main Description
- One Set of Rules, Every Channel
- How each channel shows rules
The full lesson is for clients
Clients get every step, the live walkthrough videos and our exact settings and templates from Skye’s Beach House.
Questions people ask
Where does Airbnb show house rules to guests?
Airbnb shows house rules in the "Things to know" area of a listing, and guests see them during the booking process.
Should I put house rules in my listing description?
It is usually better not to, because the description should sell the stay. Keep rules in the platform's rules section and back them up in your house manual.
What should short-term rental house rules be tailored to?
Guest numbers, parking limits, neighbour and noise sensitivity, pets and any higher-risk features such as spas, fire pits, balconies or BBQs.
Watch a free lesson
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