Communication 10: OwnerRez - Channel Message - Bin Day {BSOURCE}
Channel Messaging Templates.
Asking guests to take the bins out themselves usually works better than offering to send someone over, because it protects their privacy and keeps them feeling at home rather than supervised. A well-timed reminder on bin night prevents the next guests arriving to full bins. OwnerRez now supports recurring triggers, so one weekly trigger set to the evening before your collection day, sent only while a guest is staying, can replace the older stack of stay-based triggers.
What this lesson covers
- Two Approaches to Bin Day
- Why “Being Helpful” Can Accidentally Invade the Guest Experience
- Autonomy Is One of the Strongest Comfort Signals
- Over-Servicing and the Shift Into “Consumer Mode”
- Privacy Is Often More Valuable Than Convenience
- When Sending Someone Over Actually Makes Sense
- Bin Day as a Reflection of Your Hosting Philosophy
- Update: OwnerRez now has recurring triggers
- Why the old way needed seven triggers
- How to Use the Following Step-by-Step Setup (Important Context Before You Copy This)
The full lesson is for clients
Clients get every step, the live walkthrough videos and our exact settings and templates from Skye’s Beach House.
Questions people ask
Should Airbnb guests take the bins out?
In most cases, yes. It is a normal household task, and asking guests to do it respects their privacy better than sending someone to the property.
Can OwnerRez send a bin day reminder every week?
Yes. OwnerRez now has recurring triggers, so one weekly trigger can send the reminder on the evening before your collection day while a guest is staying. Older accounts without the option can stack several stay-based triggers instead.
When is it better to send someone to take the bins out?
For longer stays, accessibility needs, hard-to-reach bins or when the guest asks for help.
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