Airbnb Setup & Optimisation Course
🔒 Client lesson

Communication 22: OwnerRez - Email Messages - Action Required – Short-Term Rental Agreement for {PNAME}

Email Messaging Templates

In short

Rental agreement reminder emails run alongside your channel messages to chase guests who have not yet signed. A clear first "action required" email explains what is needed, followed by short daily nudges with a link to complete everything in one place. Conditioned in OwnerRez to send only while the agreement is unsigned, they stop automatically, and an internal alert can prompt a phone call if needed.

What this lesson covers

  • Why the agreement matters
  • What goes wrong when hosts don’t chase
  • What we ask every guest for
  • What a good agreement usually covers
  • Booking questions worth asking
  • Why simple reminders work
  • How the chase-up works
  • Day 1: Action Required
  • Days 2–5: Follow Up
  • After day 5: a person takes over
🔒

The full lesson is for clients

Clients get every step, the live walkthrough videos and our exact settings and templates from Skye’s Beach House.

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Questions people ask

Should I send rental agreement reminders by email and channel message?

Using both increases the chance guests see the request, especially when platform messages are missed.

What if a guest still has not signed the rental agreement?

After a few automated reminders, a personal phone call is usually the most effective next step.

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