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Review both active offers below. Each has separate eligibility rules, dates and conditions.

Offer 1Free Social Media Posting for the first 3 months Offer 2EVERY Second listing free for the first 3 months
Limited time — ending soon T&Cs apply. Contact us to confirm your property is eligible.
STR Revenue Management Service
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Airbnb Co-host & VA Support

Remote Co-host Support Behind Your Team

A remote operating layer for owners or property managers who need guest admin, booking checks, cleaner coordination, listing updates, systems and revenue support without full management.

Book a Free Strategy Zoom Guest admin • Cleaner coordination • OTA tasks • Course access
01

Service intro

For owners or property managers who want us working behind the scenes while they stay in control of the property.

Airbnb Co-host & VA Support

Co-host support behind the property manager.

We support guest admin, booking checks, cleaner coordination, listing updates, OwnerRez tasks, review responses, PriceLabs and optimisation while the owner or property manager remains in control.

Course accessOwnerRez systemsPriceLabs supportDirect booking focus
FrameworkWhat the framework covers
Strategy and setupOTA appearancePricing and reviewsNetwork and websites
1StepAlignConfirm goals, accounts, service level and launch pathway.
2StepBuildSet up systems, listings, pricing, messages and owner assets.
3StepOptimiseUse data, reviews and revenue management to improve results.
Common short-term rental concerns
Weak platform setupListings need structure, photos, copy and conversion checks.
Pricing confusionRates need data, seasonality, events and traffic signals.
Too much manual adminSystems reduce repetitive messages, cleaner coordination and errors.
Low direct exposureNetwork, website and SEO help reduce platform dependence.
Account control worriesAccounts stay in the owner’s name wherever possible.
Poor reviewsReview strategy and guest experience affect future bookings.
No growth pathwayThe setup is designed around scale, not one-off shortcuts.
Locked-in managementRetention should come from performance, not account control.
Weak platform setupListings need structure, photos, copy and conversion checks.
Pricing confusionRates need data, seasonality, events and traffic signals.
Too much manual adminSystems reduce repetitive messages, cleaner coordination and errors.
Low direct exposureNetwork, website and SEO help reduce platform dependence.
Account control worriesAccounts stay in the owner’s name wherever possible.
Poor reviewsReview strategy and guest experience affect future bookings.
No growth pathwayThe setup is designed around scale, not one-off shortcuts.
Locked-in managementRetention should come from performance, not account control.
02

Co-host roadmap

A support pathway for owners or property managers who need systems, guest admin, cleaner coordination and optimisation help.

1

Agreement and upfront payment

Scope is confirmed and fees are paid upfront so support can begin.

2

Course and foundations

The owner starts lesson one to align business email, naming and growth setup.

3

Systems setup

OwnerRez, PriceLabs, manual, agreements, messages and task workflows are aligned.

4

OTA support

Airbnb, Booking.com, Vrbo and other platforms are improved and maintained as needed.

5

Guest and cleaner admin

We support messages, booking checks, cleaner coordination and review responses.

6

Optimise constantly

Revenue management, listing optimisation and property advice continue over time.

03

Course access layer

Co-host clients get course access so the owner or property manager understands the systems, platform logic and growth pathway behind our work.

Lesson 1Business name and email firstStart with an email and business name that support future growth, not a messy one-property setup.
SystemsOwnerRez and PriceLabs explainedUnderstand why the channel manager, pricing tool, agreements and automations are set up this way.
Listing funnelPhotos, copy and conversion logicLearn how guests move from search results to listing views, clicks, trust and bookings.
RevenuePricing decisions make sensePricing is easier to follow when you understand base rates, events, gaps, traffic and demand.
OperationsCleaner, manual and message systemsSee how digital manuals, cleaner workflows and automated messages reduce admin.
GrowthBuild for scale and direct bookingsThe goal is a stronger business asset, not just another listing on one platform.
04

Co-host setup process

We work behind the owner or property manager to set up systems, improve operations and support the listing without taking over full management.

1

Agreement signed

The service agreement is signed so expectations, scope and responsibilities are clear.

2

Upfront payment

Fees are paid upfront so setup work, onboarding and implementation can begin immediately.

3

First course lesson

The owner registers for the first lesson to choose the right email and business name for growth.

4

OwnerRez setup

We start the OwnerRez setup and connect the channel-manager foundation for the property.

5

Baseline optimisation

Meetings are used to optimise OTA profiles, automated messages, legal agreements, pricing settings and systems.

6

Go live across OTAs

The property goes live across suitable OTAs and direct booking pathways once the core setup is ready.

7

Collect data

We collect performance data across OTAs, channels, pricing and listing engagement.

8

Optimise constantly

Ongoing work includes A/B testing, revenue management, listing optimisation and property advice.

05

Working behind your property manager

This service can support the owner or work behind an existing property manager so systems, pricing and platform execution improve together.

Option one

Owner-led support

The owner stays in control while we support guest admin, platform tasks, cleaners and optimisation.

Option two

Behind the property manager

We work with the property manager to improve systems, pricing, OTA execution and guest workflow without replacing them.

06

OTA appearance and channel reach

The property should look consistent, professional and conversion-focused across the main booking channels and discovery platforms.

Airbnb

Airbnb listing quality

Photos, captions, listing sections, rules, fees, amenities and booking settings need to support conversion.

Booking.com

Booking.com appearance

Room setup, policies, photos, descriptions, facilities and payment expectations need to be clear.

Vrbo

Vrbo and family stays

Vrbo positioning should suit whole-home stays, longer trips and groups where the property fits.

Google

Google Vacation Rentals

Where available, the property can be structured for Google Vacation Rentals and broader search discovery.

Profiles

Google Business and web assets

Google Business Profile, hosted OwnerRez website, Houfy and other profiles can support trust and discovery.

Extra OTAs

Hopper Homes and other channels

Additional channels can be considered where the property, market and operations support the extra complexity.

07

Your accounts stay yours

The setup is designed so owners keep control of the core accounts, channels and data instead of being locked in by account ownership.

Accounts

Listings stay in your name

Airbnb, Booking.com, Vrbo and other accounts should be created or maintained under the owner’s business where possible.

Systems

OwnerRez and PriceLabs in your name

Channel manager and pricing accounts should sit with the owner so the business can keep operating if providers change.

API

You control the connected stack

The API/channel connections are designed around the owner’s account structure, not a management company holding the listing hostage.

Manual

Digital house manual

We can set up a guest-facing digital manual so instructions, Wi-Fi, appliances and house rules are easy to access.

Cleaners

Turno cleaner workflows

Turno can help manage cleaner jobs, photos and turnover workflows where it suits the property team.

Monitoring

Minut integration if available

If the owner uses Minut or a similar monitor, we can align it with guest rules and incident workflows.

08

Guest operations support

Co-host support covers the repeatable admin that protects guest experience and keeps bookings moving smoothly.

Guest operations need structure, not random replies.

The aim is to reduce avoidable issues, protect reviews and keep guests informed while the owner or property manager remains responsible for onsite decisions.

MessagesBooking checksAgreementsReviews
MessagesGuest message supportGuest questions, check-in details, house rules and common issues are handled with structured messaging.
BookingsBooking request checksRequests, guest fit, agreement steps and ID requirements can be checked before the stay progresses.
AgreementsID and STR agreementsLegal agreements, guest details and verification steps can be managed through the operating system.
RulesExpectation settingRules, extra guests, noise, pets, parking and property expectations should be clear before arrival.
IssuesEscalation processMaintenance, neighbour, damage or guest issues are escalated to the owner or property manager as needed.
ReviewsReview responsesReviews and responses are handled with future guests and direct booking confidence in mind.
09

Cleaner and turnover coordination

We can coordinate cleaner workflows remotely, while the local cleaner or property manager handles the physical work.

Remote support still needs strong local execution.

Cleaner coordination works best when roles are clear: we support the workflow, while local cleaners and the property manager handle onsite presentation and access.

TurnoCleaner photosDigital manualMinut
TurnoTurno cleaner jobsTurno can help schedule turnovers, track cleaner photos and create a cleaner workflow.
PhotosInspection photo processCleaner photos can help confirm linen, presentation, consumables, damage and readiness.
ManualHouse manual supportDigital manuals reduce repeated questions and give guests a better self-service experience.
SuppliesStock and issue flagsCleaner feedback can flag consumables, damage, missing items or presentation issues.
EscalationOwner or PM decisionsOnsite repairs, urgent problems and trades remain with the owner or property manager unless separately arranged.
MinutNoise monitor alignmentIf Minut is installed, rules and escalation workflows can be aligned with the guest messaging process.
10

Revenue management layer

PriceLabs is reviewed several times per week across all clients so rates can respond to demand, gaps, events, seasonality and booking pace.

Dynamic pricing is only the starting point.

PriceLabs is reviewed several times per week across all clients so rates can respond to demand, gaps, events, seasonality and booking pace. Advanced revenue management can add traffic and percentile analysis so changes are based on booking probability, not guesswork.

PriceLabsTraffic dataPercentile movesManual checksMeetings
PriceLabsReviewed several times weeklyWe review PriceLabs regularly rather than setting it once and hoping the market behaves.
Base rateBase and seasonal logicBase rates, seasonal settings, gaps, minimum stays and event periods need to match the market.
TrafficAdvanced traffic layerAdvanced revenue management can add AI traffic software to measure listing demand and booking probability.
PercentilesPercentile and traffic changesTraffic data can support percentile moves when the chance of being booked is stronger or weaker.
ManualHuman override still mattersSoftware helps, but manual judgement is still needed around events, gaps, pacing and local knowledge.
MeetingsConstant optimisation meetingsRegular meetings turn data into action across pricing, listing improvements and property advice.
11

Reviews that build bookings

Advanced review strategy is not just about rating protection. It should help improve conversion, repeat trust and direct booking momentum.

Reviews should work harder than a star rating.

We use reviews as a conversion asset. Strong review strategy helps guests trust the listing, helps future guests understand the property and gives us data to improve the stay experience.

Prompt timingResponse strategyDirect trustGuest feedback
TimingAsk at the right timeReview prompts work best when they follow a strong stay experience and clear checkout process.
LanguageGuide the guest experienceMessaging can reinforce what guests loved, reduce confusion and improve the chance of helpful review wording.
ResponseReply with future guests in mindReview responses should answer future guest objections, not just thank the past guest.
DirectTurn trust into direct demandStrong reviews help the property convert better on OTAs and support direct booking confidence.
IssuesProtect the rating when things go wrongFast responses, fair fixes and documented systems reduce the damage from avoidable complaints.
LearningUse reviews as optimisation dataGuest comments reveal what to improve in the listing, house manual, amenities and operations.
12

Join our holiday homes network

Owners can add their listing to the WTP Holiday Homes network for extra exposure, SEO and answer-engine visibility.

NetworkWTP Holiday Homes listingYour property can be listed on the WTP Holiday Homes network website as another discovery pathway.
SEOSearch visibility for the listingWe can structure listing copy, suburb context, amenities and property details for search exposure.
AEOAnswer-engine exposureListing content can be shaped for tools like ChatGPT and other answer engines to better understand the property.
Direct pathLess reliance on OTAs over timeThe network adds another place guests can discover the property outside Airbnb or Booking.com.
Lite websiteOptional own websiteIf the owner wants a separate site, we can provide a lite website version with SEO-focused structure.
Brand assetBuild a real accommodation assetThe goal is more than a platform listing; it is a property brand with stronger long-term control.
13

Co-host optimisation loop

Once live, co-host support becomes a data and execution loop across guests, cleaners, OTAs, reviews and pricing.

1
Collect dataGuest questions, booking pace, reviews, cleaner notes and platform performance reveal what needs attention.
2
Identify frictionRepeated issues show where messages, rules, photos, pricing or operations need to improve.
3
Apply updatesThe support layer helps implement approved changes across channels and systems.
4
Review resultsBooking pace, guest feedback and platform response are checked after updates.
5
Improve propertyAmenity, styling, access and maintenance advice is raised when it may improve performance.
Owner

Owner or PM remains in control

Decisions, onsite costs and property-level approvals remain with the owner or property manager.

Direct

Build direct confidence

Reviews, network exposure and better guest systems support future direct booking growth.

Pricing

Revenue work continues

PriceLabs and demand checks continue alongside operational support.

Performance

Stay because it performs

The goal is ongoing value, not locking the owner into accounts.

14

No account lock-in

The owner should stay because the support works, not because the listing is trapped inside someone else’s account.

1

Listings stay in owner name

Platform accounts and listings stay connected to the owner’s business wherever possible.

2

OwnerRez stays owner-owned

The channel manager is set up around the owner’s account, data and future control.

3

PriceLabs stays owner-owned

Pricing software is connected for the owner so the pricing history and setup remain portable.

4

Shared access, not traps

We support the property through permissions and systems without making exit impossible.

5

Digital manual stays useful

House manual, guest information and operating details remain part of the owner’s asset.

6

Cleaner workflow remains clear

Turno, cleaner notes and photo checks support the owner, cleaner and manager working together.

7

Performance stays visible

Meetings, guest feedback, reviews and data show what is happening and what needs changing.

8

Retention is earned

The reason to stay is better execution and performance, not account control.

15

Co-host support framework

The framework connects remote operations, owner control, OTA execution, cleaner workflows, pricing and direct-booking growth.

Remote ops

Behind-the-scenes support

Guest admin, booking checks, messages, reviews and OTA tasks are handled remotely.

Local team

Cleaner and PM connection

Cleaners, handyman and property manager workflows stay central to onsite execution.

Systems

OwnerRez operating base

OwnerRez helps connect channels, messages, agreements, payment flow and direct booking infrastructure.

Revenue

PriceLabs and traffic

Pricing work continues with regular reviews and optional advanced traffic tools.

Growth

Network and websites

WTP Holiday Homes, hosted websites and lite sites build extra exposure over time.

Control

Owner-owned accounts

The owner keeps the business asset while we support execution and performance.

16

What’s included in co-host support

A practical support layer for owners or property managers who need help running the listing without handing over full management.

Co-host support works behind the manager, not over them.

We support the operating layer that needs structure, speed and optimisation while the owner or property manager keeps the main client relationship and local control.

Guest adminCleaner updatesOTA tasksPricing supportReview strategy
Guest adminMessages and booking supportGuest questions, booking checks, ID/agreement steps and review responses can be supported.
Platform tasksOTA and OwnerRez updatesListing updates, channel-manager tasks and OTA adjustments can be handled as part of the workflow.
Cleaner flowCleaner coordinationTurno, cleaner photos and turnover notes can support better handovers.
RevenueRevenue management includedPriceLabs reviews and listing optimisation are part of the ongoing performance layer.
CourseCourse access includedOwners get the education layer so they understand the setup and growth pathway.
Not full managementOwner/PM keeps final controlOnsite decisions, property spend and local execution stay with the owner or property manager.
Slide 1 of 16
Client Case Study

Julian Rosenberg: a six-figure Airbnb built through systems.

Julian was my first revenue management client and is still with me today. This case study shows how one well-designed Airbnb in the Byron Bay Hinterland moved from guesswork and feelings to a structured, data-led revenue management process.

Client Julian Rosenberg
Location Byron Bay Hinterland
Result Top 1% Guest Favourite on Airbnb
Revenue Income more than doubled
The property

A single-property operator who wanted professional systems without handing over control.

Julian manages his own rustic-inspired Airbnb on an acre of land. While his portfolio is focused on one property, the aim was to approach it like a serious short-term rental business: clear pricing, better listing positioning, stronger decision-making, and a repeatable performance process.

The objective

Scale revenue without outsourcing the operation.

Julian came to us with a clear objective: improve the revenue of this specific property while keeping ownership and control of the operation. The focus was to move pricing and performance decisions away from assumptions and into a system that could be reviewed, measured, and improved.

  • Move pricing decisions away from guesswork and feelings
  • Improve how the listing was positioned and presented
  • Use performance data to make clearer revenue decisions
  • Build a repeatable system that could work for one property or a larger portfolio
Client testimonial

“The impact was immediate.”

We engaged Scott to help us optimise our Airbnb listing and pricing, and the impact was immediate. Although we only host a single property, we wanted to approach it professionally, and Scott was invaluable in guiding us through that process.

He helped refine how our listing was positioned, improved our pricing strategy, and gave us clarity around what actually drives bookings. Since working with Scott, our income has more than doubled, and our most recent bookings have genuinely blown our minds in terms of what guests are willing to pay.

His approach is practical, data-driven, and focused on real results, not just theory. Scott has been a trusted partner throughout our Airbnb journey and played a key role in maximising the performance of our property with confidence. To anyone considering Scott’s services, I’d be more than happy to walk you through my experience.

Julian Rosenberg
Why this case study matters

The benefit is not who operates the property. It is how revenue decisions are made.

Julian’s result was not tied to portfolio size, outsourcing, or location alone. It came from applying a structured revenue management system consistently.

For individual operators: the framework creates clarity, control, and pricing confidence.
For property managers and portfolio operators: the same thinking creates consistency, scalability, and measurable benchmarks across multiple listings.
For performance: the focus shifts from reacting emotionally to making repeatable decisions based on evidence.
Want to run your Airbnb with better pricing systems and clearer decisions? Book a strategy Zoom and we can look at where your listing may be leaving revenue behind.
Book a free strategy Zoom
Property Manager Case Study

Turning around underperformance through Airbnb optimisation and revenue management.

This case study shows how a property management portfolio can improve when revenue management, listing quality, guest connection, and performance systems are rebuilt with a clear process instead of relying on inconsistent pricing and automation alone.

Client BnB Booking
Region South East Queensland
Focus Revenue management and listing quality
Outcome Improved process, performance, and client results
The portfolio

A property management operation that needed stronger performance systems.

BnB Management approached us with a clear concern. Their Airbnb listings were underperforming compared to market benchmarks. Despite being in high-demand locations, occupancy rates were stagnating, pricing was inconsistent, and guest engagement had dropped noticeably over recent months.

The challenge

Performance was being held back by inconsistent pricing and a loss of connection.

When this property manager came to us, their portfolio was running smoothly but had lost its human touch. Automation had overtaken personality, and bookings no longer reflected how much they cared about helping their clients succeed.

They wanted their clients to get more bookings, more income, and better results. Our goal was to rebuild not just performance, but connection across the operation.

  • Review underperforming listings against market benchmarks
  • Improve pricing consistency across the portfolio
  • Strengthen listing quality and guest engagement
  • Rebuild a more human, performance-focused operating rhythm
Property manager testimonial

“An integral part of improving both processes for our listings.”

We reached out to Scott from Wealth Through Property to assist with our revenue management and listing quality across our portfolio. Scott has been an integral part of improving both processes for our listings throughout South East Queensland.

His insight, communication, and strategic approach have helped elevate the performance of our properties and streamline how we manage them. We highly value his professionalism and the tangible results he has delivered for our team and clients.

Craig Westaway, Managing Director — BnB Booking
Why this case study matters

Property managers need systems that improve results without removing the human touch.

The portfolio did not need generic automation. It needed clearer pricing decisions, better listing quality, stronger communication, and a process that made performance easier to manage across multiple properties.

For property managers: stronger revenue systems help create consistency across listings without adding unnecessary workload.
For owners: better listing quality and pricing discipline can support more bookings, more income, and clearer reporting.
For guests: performance is not only about pricing. Human connection, listing clarity, and communication all affect trust and conversion.
Want better pricing systems and stronger listing performance across your portfolio? Book a strategy Zoom and we can look at where your listings may be losing bookings, income, or conversion.
Book a free strategy Zoom