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Wealth Through Property Privacy Policy

Our website address is: http://wealth-through-property.com.au.

About this Privacy Policy

  1. 1.1. This Privacy Policy describes how Wealth Through Property manages personal information about Users of its online website. All Clients are referred to in this Privacy Policy as Users and references to Wealth Through Property, we, us and/or our are to Wealth Through Property.
  2.  
  3. 1.2. We are committed to complying with our privacy obligations in accordance with all applicable data protection laws, including the Australian Privacy Principles contained in Schedule 1 to the Privacy Act 1988 (Cth).

  1. Capitalised words in this Privacy Policy is defined in the clauses therein or are otherwise defined in our Terms of Use available here (Terms of Use).
  2.  
  3. 1.3. If we decide to change this Privacy Policy, we will post the updated version on this webpage. Our policy is to be completely transparent about our privacy practices.

Our Website

2.1. We own and operate our Website and any updates, modifications and versions thereof.    We enter into an agreement with our Users through which they signup to our Website (please see our Terms of Use for more information).

Compliance with privacy law

3.1. Our Users are required to comply with all applicable privacy laws.

 

3.2. We rely on our Users to obtain all relevant privacy consents and authorisations required by law, in order for the personal information that is entered into our Website to be collected, disclosed and otherwise processed by us.

 

3.3. We also rely on Users to ensure that all of their personal information held by us is accurate, up to date, complete, relevant and not misleading.

 

The types of personal information we collect and hold about Users

4.1. Our Website can be used to collect and hold the following types of personal information:

(a) Content entered into our Website about Users: All information, including personal information, that is entered into our Website is stored in systems managed by us on their behalf. The types of personal information collected may include names, resident state or territory, occupation, job titles, income, date of birth, Australian

Business Numbers (ABNs), Australian Company Numbers (ACNs) contact details, email addresses, as well as any other personal entered into our Website by, about or on behalf of a User.

 

(b) Financial information about Users who use our Website: We collect financial details

of our Users such as names, contact information and billing information, including credit card details. Credit card details are not held by us, but are held by payment gateway providers that we use. Other than the last 4 digits of a credit card, all such credit card information is not accessible by us.

 

(c) Information required for the support, maintenance and security of our Website: In

order to support and maintain our Website for a User, we collect and process User

information including IP addresses, email addresses, and information included by Users in technical support tickets and error messages.

How we collect personal information

5.1. Our policy is to not collect personal information by means that are unfair or unreasonably

intrusive in the circumstances.

 

5.2. We collect information about prospective Users from public and private databases and when they otherwise voluntarily disclose it to us, in order to market and sell our services and promote their use of our Website.

 

5.3. We collect personal information from applicants for registration on our Website in one or more of the following ways:

(a) when Users enter their personal information into our Website;

(b) when it is voluntarily disclosed to us (such as via telephone, e-mail and online forms).


Analytics data

7.1. We also collect information about website Users known as analytics data such as User location, information about devices accessing our Website, the amount of time a User spends on our Website and in which parts of it, and the path navigated through it. However, all such information is de-identified data and not collected in a form that could reasonably be expected to identify an individual. In any event, we only use analytics data for the following purposes:

(a) to help us review, enhance and improve our Website (for statistical or research

purposes); and

(b) to develop case studies and marketing material without identifying any Users.

 

7.2. We use Google Analytics in our Website. To understand how Google uses data click here.

How we hold and secure personal information

8.1. We hold and store personal information that we collect in our offices, computer systems, and third party owned and operated hosting facilities. In particular:

(a) we collocate systems in hosting facilities operated by reputable hosting providers;

(b) personal information that is provided to us via email is held on our servers or those of our cloud-based email providers;

(c) we use third party owned cloud-based User relationship management and marketing

platform providers to hold personal information about current and prospective Users;

(d) personal information is held on computers and other electronic devices in our offices and at the premises of our personnel;

(e) we hold personal information that is provided to us in hard copy in files on our business premises.

8.2. We take reasonable steps to protect personal information that we hold using such security safeguards as are reasonable in the circumstances to take against loss, unauthorised access, modification and disclosure and other misuse and to implement technical and organisational measures to ensure a level of protection appropriate to the risk of accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal information transmitted, stored or otherwise processed by us.

8.3. For example, we:

(a) only use reputable hosting providers to host User personal information;

(b) implement passwords and access control procedures into our computer systems;

(c) maintain physical security measures in our buildings and offices such as door and

window locks and visitor access management, cabinet locks, surveillance systems and

alarms to ensure the security of information systems (electronic or otherwise); and

(d) have data backup, archiving and disaster recovery processes in place.

Disclosure of personal information

9.1. We only disclose User personal information that we collect to third parties as follows:

(a) where required under a contract with a User, we will transmit User personal information to third parties on behalf of the User;

(b) in order to host databases that are integrated with our Website, we engage reputable

hosting providers who host those databases on our behalf;

(c) when performing contracts we may outsource certain obligations to third party

contractors in accordance with our contractual rights (such as hosting, software

development and other professional services). Professional services carried out by them

may require access to User personal information. We ensure that all Wealth Through Property employees, contractors and their employees have entered into agreements which

require them to comply with privacy and confidentiality obligations that apply to personal

information that we provide to them;

(d) when providing information to our legal, accounting or financial advisors/representatives or insurers, or to our debt collectors for debt collection purposes or when we need to obtain their advice, or where we require their representation in relation to a legal dispute;

(e) where a person provides written consent to the disclosure of their personal information;

(f) where it is brought to our attention that specific personal information needs to be

disclosed to protect the safety or vital interests of any person;

(g) to avoid prejudice to the maintenance of the law by any public sector agency, including the prevention, detection, investigation, prosecution, and punishment of offences;

(h) for the enforcement of a law imposing a pecuniary penalty;

(i) for the protection of public revenue;

(j) for the conduct of proceedings before any court or tribunal (being proceedings that have been commenced or are reasonably in contemplation); or

(k) where required by law.

Third party websites

10.1. Our website may include links to third party websites. Our linking to those websites does not mean that we endorse or recommend them. We do not warrant or represent that any third party website operator complies with applicable data protection laws. Users should consider the privacy policies of any relevant third-party website prior to sending personal information to them.

Interacting with us without disclosing personal information

11.1. If a person does not provide us with their personal information, they can only have limited interaction with us. For example, a person can browse our public facing website pages without providing us with personal information, such as the pages that generally describe the services that we make available. However, when a person submits a form on our websites, we need to collect personal information for identification purposes, so that we can provide our services, and for the other purposes described in this Privacy Policy.

11.2. Any person has the option of not identifying themselves or using a pseudonym when contacting us to enquire about our services.

Offshore disclosure

12.1. We may disclose personal information to our offshore service providers and personnel who assist us with providing our services and to assist us with the operation of our businesses generally. We will take reasonable steps to ensure that such overseas recipients do not breach the Australian Privacy Principles in relation to personal information.

12.2. At present, we only disclose personal information offshore when we upload it to our hosting providers and third-party cloud-based platforms located at in the United States.

12.3. Except as set out in clause 13.1, all personal information that we collect is held in Australia.

How to access and correct personal information held by us

13.2. We will handle all requests for access to personal information in accordance with our statutory obligations. We may require payment of a reasonable fee by any person who requires access to their personal information that we hold, except where such a fee would be contrary to applicable law.

Our contact details

14.1. Any person who wishes to contact us for any reason regarding our privacy practices or the personal information that we hold about them, or make a privacy complaint, may contact us using the following details:

Privacy Representative

scott@wealth-through-property.com.au

14.2. We will use our best endeavours to resolve any privacy complaint with the complainant within a reasonable time frame given the circumstances. This may include working with the complainant on a collaborative basis or otherwise resolving the complaint.

14.3. If the complainant is not satisfied with the outcome of a complaint or they wish to make a complaint about a breach of the Australian Privacy Principles, they may refer the complaint to the Office of the Australian Information Commissioner who can be contacted using the following details:

Telephone: 1300 363 992

Email: enquiries@oaic.gov.au

Address: GPO Box 5218, Sydney NSW 2001Wealth Through Property

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