Airbnb Management/VA Support
Airbnb Management, Revenue management, Guest Management all in one
We specialise in property optimisation, listing optimisation, and revenue management something no one else in Australia offers at this level. We go directly into your accounts and use data to identify exactly where you’re losing guests, then fix the sales funnels across all your OTAs to increase bookings, boost revenue, and improve performance on every property you manage. Beyond that, we help you streamline your systems, processes, and business operations so your team runs efficiently, your guest experience improves, and your workload drops. It’s a complete solution designed to help you scale smarter, maximize profit, and turn your management business into a high-performing, data-driven operation.
Built for High-Performance Property Managers
Nearly passive hosting - you keep control, we handle the time consuming work
We help you turn an average management business into a high-performing, scalable operation with the right systems, strategy, and data behind it. You’ll work directly with me and my team not outsourced contractors to optimise your listings, performance, and revenue. We handle the deep work that actually drives results, while streamlining your internal processes to save you time, reduce stress, and eliminate the need for unnecessary staff. Our model is designed to deliver more value at a lower cost than hiring multiple workers to achieve the same outcome.
Listing Optimisation
Property Optimisation
Full Revenue Management
Channel Manager Optimisation
PriceLabs Optimisation
Scope
Everything you need to operate at a high level
We remove the messy tasks that burn hours. You approve the important moves.
Included each month
- Full Revenue Management – dynamic pricing, market tracking, and continuous optimisation
- PriceLabs optimisation – we manage and fine tune settings for you
- Channel manager optimisation – listings, photos, descriptions, and cross platform updates
- Guest communication – inbox, check in info, and reviews handled professionally
- Cleaner and maintenance coordination – scheduling, follow up, and incident handling
- Listing upgrades and improvements – ongoing tests to lift ranking and conversion
- Owner collaboration – we work to a clear brief and act with your approval
- Reasonable hours and communication each month to keep things smooth and responsive
Expectations
- You keep ultimate control and handle rare emergency calls if they arise
- We handle everything else – pricing, messages, cleaners, and optimisation plans
- Transparent reporting so you see what changed and why
- Fast response during business hours and planned weekend coverage for check ins
This isn’t a set-and-forget model, it’s a growth system designed to help you scale your portfolio with less effort and more control. We streamline your operations, optimise performance across every property, and give you the tools and team to expand confidently while maintaining the same high standards your guests expect.
How it works
Simple process, measurable results
We connect, we optimise, and we iterate – always tied to your goals.
Setup and Brief
Access via co host permissions, connect PriceLabs, align on KPIs, and define brand voice for messaging.
Optimise and Operate
Twice weekly rate reviews, listing improvements, guest comms, and cleaner coordination. We send concise updates.
Report and Refine
Monthly summary with pricing wins, conversion gains, and next moves for the coming period.
Expected ROI 5 TIMES
AI Guest Upsell & Negotiation Automation
We remove the messy tasks that burn hours. You approve the important moves.
Boost Occupancy and Revenue
We’ve partnered with a leading industry AI platform to bring our clients exclusive pricing on a powerful guest upsell and negotiation automation system. This technology is designed to fill orphan gaps, offer additional discounted nights, increase occupancy, and turn nights that rarely get booked into profitable stays. It also automatically upsells early check-ins, late checkouts, add-ons, and upgrade requests, including payment collection and calendar updates — delivering, on average, a 5× ROI. Pricing for our clients starts at $15–$30/month.
The system includes a Unified Inbox, Dynamic Upselling, Smart Lock integration, a Direct Booking Website Widget, Guest CRM with sentiment insights, digital guidebooks, automated rental agreements & check-in forms, damage waivers, marketing to old guests and an AI task system that assigns issues to the correct team member. Everything runs in the background 24/7 so you capture more revenue with less work.
To keep costs low for smaller hosts, single-listing and small portfolios are added under our master account. 21–50 listings may receive their own account (subject to availability), and portfolios with 50+ listings automatically receive their own account, including a website chatbot that allows guests to negotiate stays, check availability, ask questions, get directed to other available properties and book directly across their entire portfolio — all fully automated.
This system boosts occupancy, captures revenue you normally miss, improves guest experience, and gives you a fully automated negotiation and upsell engine without adding to your workload.
Platforms We Support
Pricing
Simple scale-friendly pricing
Instead of hiring additional staff, plug our team directly into your workflow. For a fraction of the cost of even a single employee, you get an entire team with capabilities no one person could ever match—and we can do everything they can, plus everything they can’t
VA Optimisation Pricing (AUD)
AI Guest Upsell & Guest Negotiation Automation?
Estimated Total (AUD)
AU$ 0
per month
For 20 properties
(avg AU$ 0 per property per month)
AI Guest Upsell & Guest Negotiation Automation:
NOT INCLUDED
Baseline
Included
in each package
Complete Message/System Automation Setup
Internal Guest Communication
On-Standby Online Team (Check-In / Check-Out Times)
Guest Review - Writing & Response Management
Baseline Listing Optimisation
Baseline Listing Optimisation
Channel Manager Management
Creation Of New Listings
OTA Management on all Platforms
Revenue Management Included
Dynamic Pricing Optimisation Included
There’s no requirement to hire new staff. I step in with my VA team to manage the workload, fully replacing the need for another worker.
Starter
$
750
per month
For 1st Listings
Foundational Listing Optimisation with limited VA time.
All Baseline Inclusions
Listing Setup Fee Charged Per Hour
2 Business Meetings/Month
Basic Airbnb Data Monitoring - Light tracking with occasional A/B testing.
Basic Business Operations Review
Limited VA Access (Reactive Support Only)
No Dedicated Team to Your Business
One-Off Property Optimsation Meeting with your Clients - Design, Furnishing, Flow, Amenties
$30 / property AI Guest Upsell - Automation AI messages guests to offer early check-in, late checkout, orphan days, and extra nights to boost your revenue.
Growth
$
300
per listing
For listings 2 to 10
Enhanced Listing Optimisation shared across properties.
All Starter Inclusions
Listing Setup Fee Charged Per Hour
1 Business Meeting/Week
Standard Airbnb Data Analysis - Regular data reviews with structured A/B testing.
Standard Business Systems Optimisation
Standard VA Access (Priority Tasks Only)
Dedicated Team (3-10 Hours/Month) to Your Business
One-Off Property Optimsation Meeting with your Clients - Design, Furnishing, Flow, Amenties
$25 / property AI Guest Upsell - Automation AI messages guests to offer early check-in, late checkout, orphan days, and extra nights to boost your revenue.
Portfolio
$
150
per listing
For listings 11 to 20
Priority Listing Optimisation with increased VA focus.
All Growth Inclusions
Setup Of Listings Included
2 Business Meetings/Week
Advanced Airbnb Performance Analysis - Frequent tracking with ongoing A/B testing.
Advanced Business Process Improvement
Enhanced VA Access (Flexible Task Assignment)
Dedicated Team (11-20 Hours/Week) to Your Business
Property Optimsation Meetings with your Clients - Design, Furnishing, Flow, Amenties
$20 / property AI Guest Upsell - Automation AI messages guests to offer early check-in, late checkout, orphan days, and extra nights to boost your revenue.
Enterprise
$
100
per listing
For 21 plus listings
Premium Listing Optimisation with dedicated VA support.
All Portfolio Inclusions
Setup Of Listings Included
Unlimited Business Meetings/Week
Premium Airbnb Performance Intelligence - High-frequency tracking with rapid A/B testing cycles.
Premium Business Operations & Systems Overhaul
Full VA Access + Team Training (Maximum Flexibility)
Dedicated Team On Demand to Your Business
Property Optimsation Meetings with your Clients - Design, Furnishing, Flow, Amenties
$15 / property AI Guest Upsell - Automation AI messages guests to offer early check-in, late checkout, orphan days, and extra nights to boost your revenue.
What We Do
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Data-Backed Revenue Management – Using analytics and trend tracking to maximise returns across your entire portfolio.
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Listing Optimisation Across All OTAs – Ensuring every listing performs at its best, no matter the platform.
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Guest Interaction Optimisation – Streamlining communication for faster responses and higher review scores.
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System, Process & Operational Optimisation – Eliminating inefficiencies so your business runs smoother at scale.
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Review Management & Review Removal – Managing your reputation, addressing issues fast, and removing unfair reviews where possible.
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Channel Manager Enhancements, Improving your setup to ensure accuracy, automation, and performance across channels.
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Property Optimisation for Guest Experience – Analysing and improving listings to boost guest satisfaction and repeat bookings.
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Full Compliance With Your Instructions – Our VAs act under your direction at all times, operating as an extension of your team.
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New Listing Creation as You Grow – We handle the setup and optimisation of new properties so your growth never slows down.
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Weekly Strategy Meetings With Me – Aligning on performance, opportunities, and growth tactics.
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Direct Client Collaboration – We’ll work directly with your clients to enhance property appeal and deliver a premium experience.
That’s where we step in
Our team (myself + expert trained VAs in the short-term rental space) integrates directly into your business and takes over the tasks that eat your time giving you back the hours you need to focus on growth, client relationships, and the physical side of your business.
We don’t just manage we optimise. Through data-backed revenue management and listing optimisation, we use tracking tools that pinpoint why your listings underperform and help fix the entire sales funnel across every OTA boosting your overall revenue.
Our Aim
We’ve priced our system to work at any level. A business managing 50 properties operates differently from one managing 100 and we understand that. That’s why our pricing is scalable, affordable, and built around your needs.
Our Aim is simple
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To make you more money using data to lift performance across your portfolio.
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To help you grow by freeing your time for higher-value work and expansion.
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To increase your efficiency by removing unnecessary employees and tightening your operations.
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To be more cost-effective, more productive, and more inspired than a team of uninspired employees
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To increase overall client satisfaction and revenue.
Case Study
Turning Around Underperformance Through Airbnb Optimisation and Revenue Management
Challenge
BnB Management approached us with a clear concern. Their Airbnb listings were underperforming compared to market benchmarks. Despite being in high demand locations, occupancy rates were stagnating, pricing was inconsistent, and guest engagement had dropped noticeably over recent months.
The Result
We reached out to Scott from Wealth Through Property to assist with our revenue management and listing quality across our portfolio. Scott has been an integral part of improving both processes for our listings throughout South East Queensland. His insight, communication, and strategic approach have helped elevate the performance of our properties and streamline how we manage them. We highly value his professionalism and the tangible results he has delivered for our team and clients.
When this property manager came to us, their portfolio was running smoothly but had lost its human touch. Automation had overtaken personality, and bookings no longer reflected how much they cared about helping their clients succeed.
They wanted their clients to get more more bookings, more income, more results. Our goal was to rebuild not just performance, but connection across their entire operation.
We began with a full operational and data audit, reviewing listings, communications, and pricing systems. Using OTA data, we tracked guest behaviour through the sales funnel identifying exactly where engagement dropped and conversions stalled.
This allowed us to strengthen each stage of the funnel, improving how guests move from viewing to booking and how the business converts attention into revenue.
We rewrote every listing to build trust and tell a story, reordered and enhanced photos for visual flow, and optimised titles, tags, and descriptions using Airbnb SEO. The listings now attract, engage, and convert blending data-driven structure with human connection.
We restructured all guest messaging to sound warm and genuine while keeping automation in place for efficiency. This shift restored the personal connection between host and guest, improving communication, reviews, and repeat bookings.
We implemented a hybrid pricing system using a third-party tool integrated with Pricelabs. By analysing OTA traffic and engagement data, we manually adjust pricing in real time. This proactive, data-driven approach helps maintain strong occupancy and maximise income across the portfolio.
We meet weekly with the client to review data, test changes, and refine systems. Each adjustment compounds into long-term growth, making the business more efficient, responsive, and profitable.
The Result
When this property manager came to us, their portfolio was running smoothly but had lost its human touch. Automation had overtaken personality, and bookings no longer reflected how much they cared about helping their clients succeed.
They wanted their clients to get more more bookings, more income, more results. Our goal was to rebuild not just performance, but connection across their entire operation.
